SALES POLICY – PIXELFORGEPC
EFFECTIVE DATE: MARCH 4, 2025
At PIXELFORGEPC, we are committed to providing an exceptional shopping experience by offering authentic luxury watches and ensuring customer satisfaction. This Sales Policy outlines the terms and conditions governing purchases, payments, order processing, and customer rights. By purchasing from https://pixelforgepcc.com, you agree to the terms set forth in this policy.
1. ORDERING PROCESS
Customers can place orders through our official website https://pixelforgepcc.com or by contacting our sales team.
✔ Browse & Select – Choose from our exclusive collection of luxury watches and add the desired items to your cart.
✔ Checkout & Payment – Enter your billing and shipping details, and complete the transaction through our secure checkout system.
✔ Order Confirmation – You will receive an email confirmation with your order details upon successful payment.
✔ Order Processing & Shipment – Orders are typically processed within 1-3 business days before being shipped.
For order inquiries, customers can contact us at info@pixelforgepcc.com or call 402-447-3277.
2. PAYMENT METHODS
We offer secure and flexible payment options to ensure a smooth purchasing experience.
✔ Credit/Debit Cards – Visa, MasterCard, American Express, Discover
✔ PayPal – Secure and fast online payment
✔ Bank Transfers – Available for high-value transactions (subject to verification)
✔ Cryptocurrency Payments – Bitcoin, Ethereum (subject to availability)
✔ Installment Payments (if applicable) – Available through select financing partners
All transactions are encrypted and secured using SSL technology. We do not store credit card details, ensuring maximum security for our customers.
3. PRICING POLICY
✔ All product prices are listed in USD and include applicable taxes and fees, unless stated otherwise.
✔ Prices are subject to change without prior notice due to market fluctuations, supplier costs, or currency exchange rates.
✔ Promotional discounts and offers are valid for a limited time and cannot be combined unless specified.
✔ PIXELFORGEPC reserves the right to refuse or cancel any order placed due to pricing errors, stock limitations, or fraudulent activity.
4. SHIPPING & DELIVERY
We provide safe and reliable worldwide shipping for all luxury watch orders.
✔ Processing Time – Orders are processed within 1-3 business days after successful payment verification.
✔ Shipping Carriers – We use trusted courier services such as UPS, FedEx, and DHL.
✔ Estimated Delivery Time – Domestic orders typically take 3-7 business days, while international orders take 5-14 business days, depending on customs clearance.
✔ Shipping Fees – Shipping charges are calculated at checkout based on the destination, package weight, and shipping method.
✔ Tracking Information – Customers receive an email with tracking details once the order has been shipped.
4.1 International Shipping
✔ Customers are responsible for import duties, taxes, and customs clearance fees.
✔ PIXELFORGEPC is not responsible for customs delays or additional charges imposed by local authorities.
For detailed shipping information, refer to our Shipping Policy.
5. ORDER CANCELLATION POLICY
✔ Orders can be canceled within 24 hours of placement for a full refund.
✔ After 24 hours, cancellations may be subject to a 10% restocking fee if the order has already been processed.
✔ Custom or special-order watches cannot be canceled or refunded once production or sourcing has begun.
✔ To cancel an order, customers must email info@pixelforgepcc.com with the subject line “Order Cancellation Request”.
6. RETURN & REFUND POLICY
We strive for customer satisfaction and offer a 14-day return policy under the following conditions:
✔ The watch must be unused, in original packaging, with all accessories included.
✔ Returns must be initiated within 14 days of delivery by requesting a Return Authorization (RA) Number.
✔ Refunds are processed within 7-10 business days after the returned item passes inspection.
For full details, please refer to our Return & Refund Policy.
7. WARRANTY & AUTHENTICITY
At PIXELFORGEPC, we guarantee the authenticity and quality of every watch we sell.
✔ All watches come with a manufacturer’s warranty or our exclusive store warranty.
✔ We provide certificates of authenticity and original documentation with every purchase.
✔ If a watch is found to be counterfeit, we offer a full money-back guarantee.
For servicing and repairs, customers can contact info@pixelforgepcc.com.
8. FRAUD PREVENTION & SECURITY
✔ We implement advanced fraud detection and security measures to protect our customers.
✔ Orders flagged for suspicious activity or mismatched billing information may be subject to additional verification.
✔ PIXELFORGEPC reserves the right to cancel any order suspected of fraud or identity theft.
9. CUSTOMER SUPPORT & ASSISTANCE
✔ Our dedicated customer service team is available Monday – Friday, 9 AM – 6 PM (CST) to assist with orders, payments, and inquiries.
✔ Customers can reach us via:
📞 Phone: 402-447-3277
📧 Email: info@pixelforgepcc.com
🌎 Website: https://pixelforgepcc.com
10. POLICY CHANGES & UPDATES
✔ PIXELFORGEPC reserves the right to update this Sales Policy at any time.
✔ Changes will be reflected on this page with an updated “Effective Date.”
✔ Continued use of our website after policy changes constitutes acceptance of the revised terms.
11. LEGAL COMPLIANCE
✔ PIXELFORGEPC adheres to all applicable consumer protection regulations, e-commerce laws, and international trade policies.
✔ We comply with GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act) for data protection and privacy.
✔ Customers outside the U.S. must ensure their purchase complies with local laws and import regulations.
12. CONTACT INFORMATION
For any sales-related questions or concerns, please contact:
📍 Address: 3550 Oak Way, Newman Grove, Nebraska, United States
📞 Phone: 402-447-3277
📧 Email: info@pixelforgepcc.com
🌎 Website: https://pixelforgepcc.com